According to Tuckman & Jensen, this phase is the first one in which members may be somewhat uncomfortable with each other, and the leader may need to be quite active to help them learn to trust each other.

• A. Forming
• B. Storming
• C. Norming
• D. Performing

Answer: (A)

In this phase of group development, members are new to one another and may feel a bit uneasy as they test boundaries and figure out who does what. Trust is not yet established, roles are unclear, and the group needs clear guidance. The leader’s active involvement is crucial here to set structure, clarify goals and expectations, and create a safe environment that encourages people to share and begin to cooperate. This fostering of trust and direction helps move the group from tentative, polite interactions toward more genuine collaboration.

As time goes on, the next phase typically brings more open discussion and friction as individuals push for their own ideas (storming), then the group agrees on norms and ways of working (norming), and finally becomes capable of high-functioning teamwork (performing).